Privacy Policy

A legal disclaimer

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. While we strive to protect your personal information, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.

Our website may contain links to third-party websites, services, or applications (e.g., airline websites, hotel booking platforms, payment gateways). This Privacy Policy applies solely to information collected by Serene Shores Travel. We are not responsible for the privacy practices, content, or policies of these third parties. We strongly encourage you to review the privacy policies of any third-party sites or services you interact with.

Adventures Getaways reserves the right to make changes to this Privacy Policy at any time. Your continued use of our services after any changes indicates your acceptance of the revised policy.

Privacy Policy - the basics

Information We Collect:

Personal Identifiable Information (PII):

  • Full Name

  • Contact details (email address, phone number, physical address)

  • Date of birth

  • Passport details (number, issue/expiry dates, nationality)

  • Government ID numbers (e.g., driver's license if needed for certain bookings)

  • Credit card or other payment information (often handled by secure third-party processors, which you should mention)

  • Travel preferences (e.g., seat preference, meal requests, accessibility needs, loyalty program numbers)

  • Health information (if relevant for travel, e.g., allergies, medical conditions requiring special accommodation)

  • Emergency contact information

How We Collect Your Information: 

  • Directly from you: When you book a trip, fill out forms, communicate via email/phone, subscribe to newsletters.

  • From third parties: Airlines, hotels, tour operators, GDS (Global Distribution Systems), payment processors (if they provide data back to you).

  • Automated technologies: Through your website (cookies, analytics).

How We Use Your Information (Purpose of Collection):

  • To fulfill travel bookings and services (e.g., purchasing flights, hotel rooms, cruises, tours).

  • To communicate with you regarding your bookings, travel updates, and important information.

  • To provide personalized travel recommendations and offers.

  • To process payments and manage billing.

  • To improve our services and website experience.

  • For internal record keeping and administrative purposes.

  • For marketing communications (if you have consent).

  • To comply with legal obligations (e.g., government regulations for traveler data).

  • To resolve disputes or troubleshoot problems.